Terms of Service - HEDIS LIVE - Event Driven Data Quality

Acceptance of Terms

By accessing or using the HEDIS LIVE - Event Driven Data Quality, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our platform.

Healthcare Compliance: This platform is designed for healthcare organizations and must be used in compliance with HIPAA, HITECH, and other applicable healthcare regulations.

Platform Description

The HEDIS LIVE - Event Driven Data Quality provides healthcare quality measurement, care gap analysis, and population health management tools designed for healthcare organizations.

Core Services

• HEDIS quality reporting
• Care gap identification
• Population analytics
• Clinical workflow integration

Platform Features

• Real-time dashboards
• Automated reporting
• EHR integration
• Compliance monitoring

User Responsibilities

Account Security

• Maintain confidential login credentials
• Use strong passwords and enable two-factor authentication
• Immediately report suspected security breaches
• Ensure only authorized personnel access the platform

Data Management

• Ensure accuracy of uploaded healthcare data
• Maintain proper data governance practices
• Comply with all applicable privacy regulations
• Regularly backup and validate data integrity

Compliance Requirements

• Maintain current HIPAA compliance status
• Ensure staff training on privacy and security
• Implement appropriate business associate agreements
• Conduct regular risk assessments

Prohibited Uses

You may not use the platform for:

• Unauthorized access to patient data
• Non-healthcare related data processing
• Attempting to breach system security
• Sharing access credentials with unauthorized parties
• Using data for discriminatory purposes
• Reverse engineering or copying platform functionality

Service Availability

Service Level

• 99.9% uptime guarantee
• 24/7 system monitoring
• Scheduled maintenance windows
• Emergency response protocols

Support Services

• Technical support during business hours
• Emergency support for critical issues
• Training and onboarding assistance
• Regular system updates and improvements

Limitations and Disclaimers

Data Accuracy: While we strive for accuracy, users are responsible for validating all clinical data and ensuring it meets their quality standards.

Clinical Decisions: The platform provides analytical tools but should not be the sole basis for clinical decisions. Always consult appropriate clinical guidelines.

Regulatory Compliance: Users remain responsible for ensuring their use of the platform complies with all applicable healthcare regulations.

Termination

By User: You may terminate your account at any time with 30 days written notice. Data export assistance will be provided during the transition period.

By Platform: We may terminate accounts for violations of these terms, non-payment, or security concerns with appropriate notice and data transition assistance.

Legal Contact

For legal inquiries or questions about these terms:

Legal Department: aaron@mahoosuc.solutions

General Support: support@hedislive.com

Business Inquiries: aaron@mahoosuc.solutions